Premium Membership Sales & Service Director

Live Nation Entertainment; Mansfield (MA); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Free concert tickets

401(k) with company match and stock Re

Job summary

Live Nation Entertainment in Mansfield, MA seeks an experienced venue sales professional to nurture existing member relationships and drive premium seat sales. You will renew full-season memberships, design proposals for premium clients, and identify new revenue opportunities through referrals and upselling.

The role involves managing a sales funnel across multiple properties, meeting activity and revenue targets, and collaborating with regional leadership to exceed guest experiences.

Qualifications

• Bachelor’s degree in sports/entertainment management, business, or a related field.
• Three to five years of direct B2B sales experience, preferably in premium seat sales, ticketing sales, and/or membership sales.
• Proven relationship-building skills and ability to interact with all organizational levels.
• Experience managing a sales funnel across multiple entertainment or sports properties with urgency and under pressure.
• Self-starter with entrepreneurial spirit focused on retaining memberships.
• Highly motivated, assertive, positive attitude.
• Excellent organizational and time-management skills.
• Prior experience with Archtics and Salesforce is a plus.

Responsibilities

• Establish and nurture relationships with existing members and renew full-season memberships via calls, emails, seat visits, and events.
• Design, present, and execute annual proposals to premium clients and referrals.
• Develop new business opportunities by referrals, prospecting, and upselling current accounts.
• Meet activity, appointment, and revenue goals while exceeding member expectations.
• Serve as the venue sales ambassador, partnering with local organizations and associations.
• Collaborate with leadership to cover specific shows and enhance the guest experience.
• Enter all customer interactions in KORE/Salesforce for reporting and data purposes.
• Report to the Regional Director.

Skills

Relationship building

B2B sales

Negotiation

Communication

Time management

Self-starter

Networking

Education

Bachelor’s degree in sports/entertainment management or related field

Tools

Archtics

Salesforce

Job description

Live Nation Entertainment in Mansfield, MA seeks an experienced venue sales professional to nurture existing member relationships and drive premium seat sales. You will renew full-season memberships, design proposals for premium clients, and identify new revenue opportunities through referrals and upselling.

The role involves managing a sales funnel across multiple properties, meeting activity and revenue targets, and collaborating with regional leadership to exceed guest experiences.