Premium Lounge F&B Runner – Guest Experience Pro

Hyde Park Hospitality, LLC; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance (Health, Dental, Vision)

Disability Insurance

401K Plan with generous Company Matching

Vacation and PTO

Employee Assistance Program (EAP)

Employee Corporate Discounts

Job summary

Hyde Park Hospitality, LLC is seeking a Food and Beverage (F&B) Runner at the Chase Sapphire Lounge, Phoenix Sky Harbor International Airport. This role focuses on providing best-in-class guest service by delivering food and beverage items while ensuring guest satisfaction. Candidates should possess strong communication skills, physical stamina for carrying trays, and an understanding of hygiene and food safety. Work can include various shifts, with benefits such as medical and 401K plan with company matching.

Qualifications

• Ability to effectively communicate with guests and coworkers.
• Understanding of hygiene and food safety rules.
• Physical ability to carry heavy trays and stand for long hours.

Responsibilities

• Ensures a positive guest experience and resolves complaints.
• Act as contact between Front of House and Back of House staff.
• Serve food and beverage items timely and safely.

Skills

Hospitality Focus

Guest Experience

Active Listening

Conflict Resolution

Problem Solving

Job description

Hyde Park Hospitality, LLC is seeking a Food and Beverage (F&B) Runner at the Chase Sapphire Lounge, Phoenix Sky Harbor International Airport. This role focuses on providing best-in-class guest service by delivering food and beverage items while ensuring guest satisfaction. Candidates should possess strong communication skills, physical stamina for carrying trays, and an understanding of hygiene and food safety. Work can include various shifts, with benefits such as medical and 401K plan with company matching.