Airport Lounge F&B Runner — Fast, Guest‑Focused Service

Hyde Park Hospitality, LLC; New York (NY); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Medical Insurance

Monthly Commute Stipend

Disability Insurance

Vacation and PTO

401K with match

Employee Assistance Program (EAP)

Employee Discounts

Job summary

Hyde Park Hospitality, LLC at JFK Airport seeks an Airport Lounge Food and Beverage Runner to provide best-in-class guest service. You will deliver food and beverage orders to guests, ensuring timely service and quality in Sapphire Lounge by The Club.

Responsibilities include coordinating with FOH/BOH, relaying orders, answering guest questions about menus, and maintaining high hospitality standards in a fast-paced airport setting.

Qualifications

• Guest-facing hospitality experience is required.
• Ability to communicate clearly with guests and team members.
• Must pass airport security background check and clearance.
• Ability to maintain composure under pressure and adapt to busy environments.
• Must be able to stand for long hours and lift up to 40 pounds.

Responsibilities

• Ensure a positive guest experience and resolve complaints per policy.
• Act as liaison between Front of House and Back of House staff.
• Relay food orders to chefs and note allergies or special requests.
• Assist wait staff with table setup and refilling supplies.
• Serve food and beverages promptly and safely to guests.
• Check with guests, take additional orders, and refill beverages as needed.
• Inform staff of guest feedback and requests.
• Maintain knowledge of all food and beverage offerings.
• Assist with light cleaning duties as assigned.

Skills

Hospitality Focus

Guest Experience

Active Listening

Reading Comprehension

Speaking

Writing

Conflict Resolution

Problem Solving

Job description

Hyde Park Hospitality, LLC at JFK Airport seeks an Airport Lounge Food and Beverage Runner to provide best-in-class guest service. You will deliver food and beverage orders to guests, ensuring timely service and quality in Sapphire Lounge by The Club.

Responsibilities include coordinating with FOH/BOH, relaying orders, answering guest questions about menus, and maintaining high hospitality standards in a fast-paced airport setting.