Premium Leasing & Sales Specialist

Cortland; Florida; On-site; USD 38,000 - 54,000; Full time

Job summary

Cortland is seeking a Leasing & Sales Consultant to drive occupancy and revenue at our community in Florida. This role blends proactive sales with concierge-level resident engagement to turn prospects into residents and enhance the Cortland living experience.

You will manage the sales pipeline, utilize CRM tools, and deliver exceptional service that reflects Cortland's premium brand. A passion for exceeding targets and building lasting relationships is essential for success in our fast-paced,

Qualifications

• 6+ months of sales, customer-facing, or performance-driven experience preferred.
• Strong desire to succeed in a goal-oriented, fast-paced sales environment.
• Confident, persuasive, and people-focused with a natural ability to build rapport.
• Coachable and resilient, with a positive attitude and willingness to learn.
• Motivated by targets, results, and earning potential; comfortable being held to goals.
• Organized and disciplined with follow-up, time management, and attention to detail.
• Comfortable learning and using CRM systems to track leads and customer interactions.
• Professional, polished, and approachable with a strong sense of personal presentation.
• Aligns with company values and takes pride in representing a premium brand experience.

Responsibilities

• Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and KPIs.
• Actively manage your sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence.
• Use consultative selling techniques to uncover needs, present solutions, and create value that resonates with each potential resident.
• Keep CRM records accurate and up to date for all potential resident interactions.
• Monitor and report on lead activity, conversion metrics, and pipeline health.
• Stay organized and disciplined to ensure timely follow-up and consistent engagement.
• Guide potential residents through the leasing process with confidence and care, making it simple, stress-free, and enjoyable journey that reinforces our brand promise of better living.
• Deliver a concierge-level experience by anticipating needs, offering personalized solutions, and creating memorable interactions.
• Build lasting relationships that inspire loyalty and referrals through exceptional service.
• Represent the community as an ambassador, showcasing not just homes but a lifestyle of comfort, convenience, and premium living.
• Handle objections gracefully, turning challenges into opportunities.
• Establish, manage, and maintain marketing programs and social media presence to attract and retain residents.
• Plan and execute resident events and engagement programs that strengthen community ties.
• Respond to coaching and feedback with agility; implement best practices promptly.
• Adjust sales approach based on market conditions, prospect needs, and leadership guidance.
• Maintain integrity, accountability, and reliability in all aspects of performance.
• Maintain a polished, approachable presence that reflects our premium brand standards in every interaction.

Skills

Sales experience

Customer-focused

Communication skills

CRM proficiency

Negotiation

Tools

CRM software

Job description

Cortland is seeking a Leasing & Sales Consultant to drive occupancy and revenue at our community in Florida. This role blends proactive sales with concierge-level resident engagement to turn prospects into residents and enhance the Cortland living experience.

You will manage the sales pipeline, utilize CRM tools, and deliver exceptional service that reflects Cortland's premium brand. A passion for exceeding targets and building lasting relationships is essential for success in our fast-paced,