Premium Hospitality Server | Elevate Guest Experience & Perks

Hyatt Hotels Corporation; Kansas City (MO); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays for you and/ or

Free meals on duty

Uniform provided and laundered

Headspace membership

50% discount on food and beverages

Career development opportunities

Job summary

Hyatt Regency London Olympia is seeking a guest-focused Waiter/ess to deliver exceptional service in a premium hospitality setting. You will warmly welcome guests, knowledgeably describe menu items, and work closely with colleagues to ensure smooth service during dining experiences.

The role emphasizes outstanding guest interaction, attentiveness, and a proactive approach to meeting guest needs while adhering to Hyatt's service standards and brand values.

Qualifications

• Previous experience in a similar role within premium hospitality is preferred.
• Excellent communication and interpersonal skills.
• Ability to anticipate guest needs and go above and beyond to create memorable experiences.

Responsibilities

• Deliver exceptional service, creating memorable dining experiences through prompt, professional, and attentive care.
• Provide a warm and genuine welcome to all guests, ensuring they feel comfortable and valued throughout their visit.
• Maintain strong knowledge of all menu items, including daily specials and promotions, to provide accurate recommendations and guidance.
• Follow departmental standard operating procedures to uphold high service standards and support smooth operations.

Skills

Guest service

Communication

Team coordination

Attention to detail

Job description

Hyatt Regency London Olympia is seeking a guest-focused Waiter/ess to deliver exceptional service in a premium hospitality setting. You will warmly welcome guests, knowledgeably describe menu items, and work closely with colleagues to ensure smooth service during dining experiences.

The role emphasizes outstanding guest interaction, attentiveness, and a proactive approach to meeting guest needs while adhering to Hyatt's service standards and brand values.