Guest-Driven Server: Upsell & Service Excellence

Highgate; Carolina (PR); Hybrid; USD 17.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Paid holidays

Paid vacation

Paid sick leave

Education opportunities / Tuition Reim

Zusammenfassung

Highgate Hotels is seeking a Restaurant Server to deliver exceptional guest service with a courteous and efficient approach. The role focuses on taking and delivering orders, processing payments, and maintaining familiarity with restaurant operations and menus.

The position emphasizes flexible hours, strong interpersonal skills, and the ability to manage multiple tasks in a dynamic hotel dining environment. Training and standards are provided to ensure high levels of guest satisfaction.

Qualifikationen

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
• Must be able to communicate effectively with guests and colleagues.

Aufgaben

• Provide the highest quality of service to guests in an attentive, courteous, and efficient manner.
• Receive and deliver guests orders and collect payment.
• Be familiar with the organization of the Restaurants, lounges, and Room Service and know the function of each job position.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Ensure overall guest satisfaction.

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Highgate Hotels is seeking a Restaurant Server to deliver exceptional guest service with a courteous and efficient approach. The role focuses on taking and delivering orders, processing payments, and maintaining familiarity with restaurant operations and menus.

The position emphasizes flexible hours, strong interpersonal skills, and the ability to manage multiple tasks in a dynamic hotel dining environment. Training and standards are provided to ensure high levels of guest satisfaction.