Guest Experience Server – Hospitality & Food Service

LBA Hospitality; Macon (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

LBA Hospitality seeks a Server to deliver prompt, courteous service and maintain a guest-ready dining area at the hotel outlet. The role requires assisting guests, processing charges, and upholding brand standards while supporting daily operations and side work.

Knowledge of menu items, preparation methods and beverage choices, plus the ability to communicate effectively with guests and coworkers, are essential. Previous experience in food and beverage and in chain outlets is preferred.

Qualifications

• Service minded and friendly professional behavior.
• Ability to effectively communicate with guests and associates.
• Ability to work as part of a team.
• Ability to multitask in a fast-paced environment.
• Familiarity with property management systems.

Responsibilities

• Prepare dining area and maintain guest-ready atmosphere.
• Process guest charges and gratuities per standards.
• Maintain safety and security practices and knowledge of emergency procedures.
• Ensure guests receive high-quality products and service.
• Complete daily side work and assist with inventory and ordering as needed.
• Maintain certification from brand-approved vendor training program.
• Other duties as assigned.

Skills

Service minded

Communication

Teamwork

Multitasking

POS system familiarity

Tools

Property management system

Job description

LBA Hospitality seeks a Server to deliver prompt, courteous service and maintain a guest-ready dining area at the hotel outlet. The role requires assisting guests, processing charges, and upholding brand standards while supporting daily operations and side work.

Knowledge of menu items, preparation methods and beverage choices, plus the ability to communicate effectively with guests and coworkers, are essential. Previous experience in food and beverage and in chain outlets is preferred.