Premium Hospitality GM - Stadium Experience Leader

Levy Restaurants; Pawtucket (RI); On-site; USD 65,000 - 71,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Parental Leave

Employee Discounts

Wellness Programs

Job summary

Levy Restaurants is seeking a General Manager of Premium to lead premium hospitality operations at Rhode Island FC’s venue. You will oversee service execution, team performance, financial results, and the guest experience, partnering with culinary, operations, and venue leadership to deliver consistent standards and event readiness.

The role requires a bachelor’s degree and 5+ years in hospitality or premium service, with 3+ years in management, plus experience with budgets, labor, and POS

Qualifications

• Bachelor’s degree in hospitality, business administration, food and beverage management, or a related field preferred.
• 5+ years of hospitality, food and beverage, premium service, or venue operations experience.
• 3+ years of management experience in a high-volume hospitality or event environment.
• Experience managing budgets, labor, inventory, and operating expenses.
• Experience with point-of-sale systems and Microsoft Office applications.
• Applicable food safety certification required based on venue and local requirements.
• Applicable alcohol-service certification required based on venue and local requirements.

Responsibilities

• Leads premium hospitality operations for suites, clubs, and other assigned premium areas.
• Oversees event preparation, service execution, and post-event closeout.
• Manages premium leadership and hourly teams in accordance with Levy standards.
• Partners with culinary teams to maintain food quality, presentation, and service standards.
• Builds relationships with guests, clients, ownership groups, and venue partners.
• Monitors labor, product, inventory, and other operating costs.
• Reviews financial performance and identifies opportunities to improve results.
• Maintains safety, sanitation, responsible alcohol service, and company compliance standards.
• Coordinates staffing levels and operating plans based on anticipated business.
• Responds to guest and client feedback and implements service improvements.
• Supports hiring, training, development, and performance management of premium team members.
• Collaborates with cross-functional leaders to execute events and venue initiatives.

Skills

Hospitality management

Budgeting

Labor management

POS systems

Microsoft Office

Education

Bachelor's degree in hospitality or related field

Tools

POS systems

Microsoft Office

Job description

Levy Restaurants is seeking a General Manager of Premium to lead premium hospitality operations at Rhode Island FC’s venue. You will oversee service execution, team performance, financial results, and the guest experience, partnering with culinary, operations, and venue leadership to deliver consistent standards and event readiness.

The role requires a bachelor’s degree and 5+ years in hospitality or premium service, with 3+ years in management, plus experience with budgets, labor, and POS