Premium Guest Concierge — Elevate Hospitality

White Lodging Services, Inc.; Austin (TX); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

DailyPay option

Health insurance from Day 1

Vacation/PTO with rollover

Complimentary wellness tools

Unlimited referral bonuses

401(k) with company match

Hostcare Resources healthcare concierg

Tuition reimbursement

Discounts on hotel rooms and dining

Opportunities across multiple hotels

Job summary

White Lodging Services, Inc. is seeking a friendly Concierge in Austin, TX to deliver exceptional guest experiences and assist with reservations, information, and transportation.

You will develop strong knowledge of hotel services and the surrounding area to make thoughtful recommendations and resolve any guest concerns. Typical responsibilities include assisting guests with lounge services, dining needs, and coordinating guest requests, while maintaining a polished, professional appearance and

Qualifications

• Outgoing, social personality.
• Excellent communication and listening skills.
• Ability to stand and walk for long periods and lift at least 10 pounds.

Responsibilities

• Provide guests with the highest quality service, anticipating and exceeding expectations.
• Assist guests with special requests including reservations, information, and transportation.
• Develop knowledge of hotel services, local area, and travel options to answer questions and provide recommendations.
• Help resolve guest complaints or concerns.
• Assist guests with food and beverage needs in the concierge lounge and maintain the lounge.

Skills

Outgoing personality

Communication skills

Team-player mindset

Problem-solving

Physical stamina

Job description

White Lodging Services, Inc. is seeking a friendly Concierge in Austin, TX to deliver exceptional guest experiences and assist with reservations, information, and transportation.

You will develop strong knowledge of hotel services and the surrounding area to make thoughtful recommendations and resolve any guest concerns. Typical responsibilities include assisting guests with lounge services, dining needs, and coordinating guest requests, while maintaining a polished, professional appearance and