Premium Front Desk Receptionist – Luxury Auto Experience

ADP, Inc.; Englewood Cliffs (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k)

Paid time off

Paid training

Job summary

Cadillac of Englewood Cliffs is seeking a professional Receptionist to be the first point of contact for customers and employees. The role involves answering and directing calls, greeting visitors, and supporting front-desk operations in a fast-paced luxury dealership environment.

The ideal candidate will have a high school diploma, prior receptionist experience, and strong communication and organizational skills.

Qualifications

• High school diploma or equivalent required.
• Experience as a receptionist preferred.
• Experience with AP/AR is a plus.
• Excellent verbal and written communication skills.
• Ability to operate a multi-line phone system.
• Strong organizational and multitasking skills.

Responsibilities

• Greet customers, guests, and visitors promptly and professionally upon arrival.
• Direct calls to the appropriate sales, service, parts, finance, or administrative department.
• Assist customers with general questions and provide accurate information or connect them with the appropriate team member.
• Monitor and manage the dealership's front desk and reception area.
• Assist accounting team with Accounts Payable and Accounts Receivable.
• Make and receive customer calls as needed to support dealership operations.
• Maintain a clean, organized, and professional reception area.
• Receive, sort, and distribute incoming mail, packages, and other correspondence.
• Perform general administrative duties, including filing, copying, scanning, and other clerical tasks.
• Assist dealership management and staff with administrative projects as needed.
• Maintain confidentiality when handling customer and employee information.
• Provide exceptional customer service and represent the Cadillac dealership in a professional manner at all times.

Skills

Customer service

Telephone system

Communication skills

Organizational skills

Punctuality

Attention to detail

Education

High school diploma or equivalent

Tools

CRM systems

Scheduling software

Phone systems

Job description

Cadillac of Englewood Cliffs is seeking a professional Receptionist to be the first point of contact for customers and employees. The role involves answering and directing calls, greeting visitors, and supporting front-desk operations in a fast-paced luxury dealership environment.

The ideal candidate will have a high school diploma, prior receptionist experience, and strong communication and organizational skills.