Front Desk & Hospitality Lead – Auto Dealership

Big Chief Hire; Burton (MI); On-site; USD 29,000 - 41,000; Full time

Job summary

The Northeast Auto Group is seeking a friendly Receptionist to welcome customers and manage a busy front desk at our dealership.

You will handle calls, greet visitors, maintain reception areas, and perform general admin while coordinating with Sales and Service to deliver a seamless customer experience.

Applicants should have prior reception or customer service experience, a valid driver's license, and strong communication skills in an automotive environment.

Qualifications

• Prior reception or customer service experience essential.
• Friendly, client-focused attitude essential.
• Drivers licence essential.
• Ability to prioritise and multitask competing priorities.
• Excellent telephone etiquette and communication skills.
• Passionate about the automotive industry.
• Excellent written and verbal communication skills.
• Attention to details and strong problem solving skills.
• Customer focused mindset.

Responsibilities

• Operate a busy phone switchboard and walk in inquiries.
• Provide hospitality for customer and visitors in the dealership.
• Ensure the presentation of the main reception and meeting rooms are impeccably maintained.
• Carry out a range of general administrative duties.
• Maintain accurate records of customer interactions.
• Work closely with Sales and Service to ensure a seamless customer experience.
• Excellent telephone etiquette and communication with callers.

Skills

Reception experience

Customer service

Friendly attitude

Driver's license

Multitasking

Telephone etiquette

Written communication

Attention to detail

Customer focused

Automotive interest

Tools

Microsoft Office

Job description

The Northeast Auto Group is seeking a friendly Receptionist to welcome customers and manage a busy front desk at our dealership.

You will handle calls, greet visitors, maintain reception areas, and perform general admin while coordinating with Sales and Service to deliver a seamless customer experience.

Applicants should have prior reception or customer service experience, a valid driver's license, and strong communication skills in an automotive environment.