Automotive Front Desk Ambassador – Premium Experience

Cadillac of Englewood Cliffs; Englewood Cliffs (NJ); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision, Life

401(k) and Paid Time Off

Positive and family-friendly атмосфера

Descrizione del lavoro

Cadillac of Englewood Cliffs is seeking a professional, friendly Receptionist to be the welcoming first point of contact for customers and employees, handling front desk duties, multi-line phone systems, and basic inquiries.

You will support administrative tasks and accounting functions, maintain organization, and collaborate across sales, service, parts, and finance to ensure a premium dealership experience.

Competenze

• High school diploma or equivalent.
• Previous experience as a receptionist.
• Experience in Accounts Payable and Accounts Receivable.
• Excellent verbal and written communication skills.
• Professional and courteous telephone etiquette.
• Ability to operate a multi-line phone system and general office equipment.
• Strong organizational and multitasking skills.
• Reliable attendance and punctuality.
• Strong attention to detail.
• Team player.
• Bilingual abilities are a plus.

Mansioni

• Greet customers, guests, and visitors promptly and professionally upon arrival.
• Answer and manage multiple incoming phone lines using professional phone etiquette.
• Direct calls to the appropriate department (sales, service, parts, finance, or admin).
• Assist customers with general questions and connect them to the right team member.
• Monitor and manage the dealership's front desk and reception area.
• Assist accounting team with Accounts Payable and Accounts Receivable.
• Make and receive customer calls to support dealership operations.
• Maintain a clean, organized, and professional reception area.
• Receive, sort, and distribute mail, packages, and other correspondence.
• Perform general administrative duties (filing, copying, scanning).
• Support dealership management and staff with administrative projects.
• Maintain confidentiality handling customer and employee information.
• Provide exceptional customer service and represent the Cadillac dealership professionally.
• Collaborate with sales, service, parts, finance, and admin teams for a seamless experience.

Conoscenze

Phone etiquette

Multi-line phones

Verbal communication

Written communication

Customer service

Organizational skills

Team player

Dependability

Punctuality

Accounts Payable/Receivable

Receptionist experience

Bilingual (plus)

Formazione

High school diploma or equivalent

Strumenti

CRM systems

Scheduling software

Dealership phone systems

Descrizione del lavoro

Cadillac of Englewood Cliffs is seeking a professional, friendly Receptionist to be the welcoming first point of contact for customers and employees, handling front desk duties, multi-line phone systems, and basic inquiries.

You will support administrative tasks and accounting functions, maintain organization, and collaborate across sales, service, parts, and finance to ensure a premium dealership experience.