Receptionist

Cadillac of Englewood Cliffs; Englewood Cliffs (NJ); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision, Life

401(k) and Paid Time Off

Positive and family-friendly атмосфера

Descrizione del lavoro

Cadillac of Englewood Cliffs is seeking a professional, friendly Receptionist to be the welcoming first point of contact for customers and employees, handling front desk duties, multi-line phone systems, and basic inquiries.

You will support administrative tasks and accounting functions, maintain organization, and collaborate across sales, service, parts, and finance to ensure a premium dealership experience.

Competenze

• High school diploma or equivalent.
• Previous experience as a receptionist.
• Experience in Accounts Payable and Accounts Receivable.
• Excellent verbal and written communication skills.
• Professional and courteous telephone etiquette.
• Ability to operate a multi-line phone system and general office equipment.
• Strong organizational and multitasking skills.
• Reliable attendance and punctuality.
• Strong attention to detail.
• Team player.
• Bilingual abilities are a plus.

Mansioni

• Greet customers, guests, and visitors promptly and professionally upon arrival.
• Answer and manage multiple incoming phone lines using professional phone etiquette.
• Direct calls to the appropriate department (sales, service, parts, finance, or admin).
• Assist customers with general questions and connect them to the right team member.
• Monitor and manage the dealership's front desk and reception area.
• Assist accounting team with Accounts Payable and Accounts Receivable.
• Make and receive customer calls to support dealership operations.
• Maintain a clean, organized, and professional reception area.
• Receive, sort, and distribute mail, packages, and other correspondence.
• Perform general administrative duties (filing, copying, scanning).
• Support dealership management and staff with administrative projects.
• Maintain confidentiality handling customer and employee information.
• Provide exceptional customer service and represent the Cadillac dealership professionally.
• Collaborate with sales, service, parts, finance, and admin teams for a seamless experience.

Conoscenze

Phone etiquette

Multi-line phones

Verbal communication

Written communication

Customer service

Organizational skills

Team player

Dependability

Punctuality

Accounts Payable/Receivable

Receptionist experience

Bilingual (plus)

Formazione

High school diploma or equivalent

Strumenti

CRM systems

Scheduling software

Dealership phone systems

Descrizione del lavoro

We are seeking a professional, friendly, and customer-focused Receptionist to join Cadillac of Englewood Cliffs. As the first point of contact for our customers and employees, the Receptionist plays an important role in creating a welcoming and exceptional dealership experience.

The Receptionist is responsible for answering and directing multiple phone lines, greeting customers, assisting with basic customer inquiries, supporting accounting functionalities, and supporting the dealership's daily administrative operations. This position requires someone who is organized, dependable, personable, and remains professional and composed in a fast-paced environment.

The ideal candidate takes pride in providing outstanding customer service and understands that every interaction is an opportunity to reinforce the dealership's commitment to a premium customer experience.

We are seeking a professional, friendly, and customer-focused Receptionist to join Cadillac of Englewood Cliffs. As the first point of contact for our customers and employees, the Receptionist plays an important role in creating a welcoming and exceptional dealership experience.

The Receptionist is responsible for answering and directing multiple phone lines, greeting customers, assisting with basic customer inquiries, supporting accounting functionalities, and supporting the dealership's daily administrative operations. This position requires someone who is organized, dependable, personable, and remains professional and composed in a fast-paced environment.

The ideal candidate takes pride in providing outstanding customer service and understands that every interaction is an opportunity to reinforce the dealership's commitment to a premium customer experience.

Minimum Qualifications

• High school diploma or equivalent


• Previous experience as a receptionist


• Experience in Accounts Payable and Accounts Receivable


• Excellent verbal and written communication skills


• Professional and courteous telephone etiquette


• Ability to operate a multi-line phone system and general office equipment


• Strong organizational and multitasking skills


• Ability to maintain a positive and professional demeanor in a fast-paced environment


• Reliable attendance and punctuality


• Strong attention to detail


• Team player

Preferred Qualifications

• Previous experience in an automotive dealership, luxury retail, hospitality, or customer service environment


• Experience with dealership phone systems, scheduling software, or CRM systems


• Familiarity with automotive terminology and dealership operations


• Bilingual abilities are a plus


• Previous experience handling a high volume of inbound calls and customer interactions

Responsibilities

• Greet customers, guests, and visitors promptly and professionally upon arrival


• Answer and manage multiple incoming phone lines using professional phone etiquette


• Direct calls to the appropriate sales, service, parts, finance, or administrative department


• Assist customers with general questions and provide accurate information or connect them with the appropriate team member


• Monitor and manage the dealership's front desk and reception area


• Assist accounting team with Accounts Payable and Accounts Receivable


• Make and receive customer calls as needed to support dealership operations


• Maintain a clean, organized, and professional reception area


• Receive, sort, and distribute incoming mail, packages, and other correspondence


• Perform general administrative duties, including filing, copying, scanning, and other clerical tasks


• Assist dealership management and staff with administrative projects as needed


• Maintain confidentiality when handling customer and employee information


• Provide exceptional customer service and represent the Cadillac dealership in a professional manner at all times


• Work collaboratively with sales, service, parts, finance, and administrative teams to ensure a seamless customer experience

Benefits

• Generous compensation based on performance/experience


• Benefits available – Medical, Dental, Vision, Life, 401(k), Paid Time Off


• Positive and family-friendly atmosphere


• Paid training and advancement opportunities