Premium Front Desk & Member Experience Specialist

Xceed Office; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Xceed Office in Houston's Galleria location seeks a friendly Front Desk Receptionist to greet members, coordinate visits, and manage phone calls. This role is a frontline position emphasizing professionalism and organization.

You will support member services, assist with scheduling, inquiries, and office procedures, and help onboard new members while maintaining a polished reception area.

Qualifications

• Minimum 1 year of receptionist/front-desk experience.
• Experience in coworking spaces, executive suites, serviced offices, or hospitality is strongly preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional and service-oriented when interacting with members and guests.

Responsibilities

• Greet members, clients, visitors, and prospective tenants in a professional and welcoming manner.
• Answer, screen, and route incoming telephone calls.
• Respond to general inquiries about the office, meeting rooms, amenities, and services.
• Manage visitor check-ins and maintain front-desk and visitor records.
• Receive, organize, and distribute mail, packages, and courier deliveries.
• Coordinate meeting-room and conference-room reservations and prep rooms for meetings.
• Assist with onboarding new members and provide information on access and office procedures.
• Support scheduling, documentation, data entry, and general administrative duties.
• Maintain a professional, organized reception and common-area environment.
• Monitor supplies and coordinate restocking with management.

Skills

Front desk reception

Customer service

Communication

Organization

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Xceed Office in Houston's Galleria location seeks a friendly Front Desk Receptionist to greet members, coordinate visits, and manage phone calls. This role is a frontline position emphasizing professionalism and organization.

You will support member services, assist with scheduling, inquiries, and office procedures, and help onboard new members while maintaining a polished reception area.