Front Desk Coordinator — Growth, Benefits & Commissions

Railway Corp; Houston, Northern (TX, KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

401K with match

Paid time off

Paid holidays

Wellness perks

Referral bonuses

Employee discounts

Employee assistance program

Job summary

Boardroom in Houston, TX is seeking a Front Desk Coordinator to provide exceptional customer service, greet clients, and manage the salon schedule. You will book appointments, handle calls, and ensure a smooth daily flow while promoting memberships and services.

The role requires at least 2 years of customer service experience, a valid cosmetology or barber license, and excellent communication. This is an on-site position with full-time hours and competitive benefits.

Qualifications

• 2+ years of customer service experience required.
• Professional appearance and demeanor.
• Excellent verbal and written communication.
• Ability to work well in a fast-paced team setting.
• High attention to detail and calmness in stressful situations.

Responsibilities

• Provide outstanding customer service to ensure a welcoming and valued experience.
• Book appointments and manage the salon calendar.
• Handle inbound and outbound calls with strong phone etiquette.
• Respond to customer inquiries promptly and professionally.
• Utilize POS system to check in/out clients, process payments, and manage memberships.

Skills

Customer service

Communication

Teamwork

Attention to detail

Professional appearance

Calm under pressure

Education

Cosmetology or barber license

Tools

POS system

Job description

Boardroom in Houston, TX is seeking a Front Desk Coordinator to provide exceptional customer service, greet clients, and manage the salon schedule. You will book appointments, handle calls, and ensure a smooth daily flow while promoting memberships and services.

The role requires at least 2 years of customer service experience, a valid cosmetology or barber license, and excellent communication. This is an on-site position with full-time hours and competitive benefits.