Premium Experience Host

Phoenix Suns

Phoenix (AZ)

On-site

USD 21,000 - 30,000

Full time

4 days ago

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Benefits offered by this job

Medical benefits

Paid time off

401(k) match

Event tickets

Team experiences

Employee discounts

On-site fitness center

Job summary

Player 15 Group seeks an experienced Host to support Event Service for premium guests at Phoenix Suns events. You will deliver high-level hospitality, verify credentials, escort guests to suites, and ensure premium seating experiences align with contracts and venue policies.

Ideal candidates bring six months of guest services experience and a professional, approachable demeanor, with strong communication and situational awareness for high-energy events.

Qualifications

Six months+ experience in guest services or similar required.
Two years’ experience in a premium guest service role preferred.
HS Diploma or GED required; some college preferred.

Responsibilities

Deliver mission and values through strong personal interactions and lasting memories.
Assist guests with premium seating details and contract fulfillment.
Escort guests to suites/clubs/seats and educate on premium offerings.
Maintain safety, security, and facility standards during events.
Coordinate venue information to ensure an excellent event day experience.
Maintain regular attendance and professional conduct at events.

Skills

Customer service

Guest interaction

Communication skills

Professional appearance

Emergency handling

Education

HS Diploma or GED

Some college preferred

Tools

Radios

Tablets

Handheld ticketing devices

Job description

Ideal candidates bring six months of guest services experience and a professional, approachable demeanor, with strong communication and situational awareness for high-energy events.

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