Premium Client Advisor - High-Touch Sales & Service

Serenity Healthcare; Las Vegas (NV); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employer-paid health, dental & vision

401(k) retirement plan

PTO and paid holidays

Job summary

Serenity Healthcare in Las Vegas is seeking a Member Sales Associate to guide clients through options with a consultative approach and information-rich interactions onsite. You will document client details accurately, work toward individual KPIs, and coordinate cross-team handoffs to ensure a seamless experience.

The role rewards a track record of meeting goals, resilience in handling objections, and exceptional listening skills.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• Track record of hitting goals or performance targets.
• Strong trust-building and communication skills.
• Ability to handle rejection and stay focused on outcomes.

Responsibilities

• Guide clients through options with a consultative approach to move them forward.
• Document client information accurately and thoroughly.
• Work toward personal KPIs and support team goals.
• Handle objections with composure and redirect toward solutions.
• Coordinate handoffs to keep the client experience seamless.
• Follow up to maintain momentum and prevent gaps.

Skills

Customer-focused

Active listening

Goal oriented

Relationship building

Job description

Serenity Healthcare in Las Vegas is seeking a Member Sales Associate to guide clients through options with a consultative approach and information-rich interactions onsite. You will document client details accurately, work toward individual KPIs, and coordinate cross-team handoffs to ensure a seamless experience.

The role rewards a track record of meeting goals, resilience in handling objections, and exceptional listening skills.