Consultative Client Sales Associate

Serenity Healthcare; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan

Paid time off (PTO)

Paid holidays

Growth opportunities

Job summary

Serenity Healthcare in Phoenix, AZ is seeking a Member Sales Associate to guide clients through options with clarity and confidence. This on-site, high-touch role rewards relationship-building and meeting performance targets.

You'll listen actively, document client information, and collaborate with internal teams to ensure a seamless experience. Competitive pay, strong benefits, and growth potential await.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• Proven track record of hitting goals or performance targets.
• Strong active listening skills to understand client needs.
• Ability to handle rejection and stay focused on outcomes.
• Leadership experience or potential to grow into a supervisor role.

Responsibilities

• Guide clients through available options with clarity and a consultative approach.
• Listen carefully, ask the right questions, and document client information accurately.
• Work toward individual KPIs and contribute to team performance goals.
• Handle objections with composure and persistence, redirecting toward solutions.
• Coordinate handoffs between internal teams to keep the client experience seamless.
• Follow up with clients to maintain momentum and prevent gaps.

Skills

Customer-facing experience

Goal achievement

Active listening

Resilience

Leadership potential

High-volume communication

Job description

Serenity Healthcare in Phoenix, AZ is seeking a Member Sales Associate to guide clients through options with clarity and confidence. This on-site, high-touch role rewards relationship-building and meeting performance targets.

You'll listen actively, document client information, and collaborate with internal teams to ensure a seamless experience. Competitive pay, strong benefits, and growth potential await.