Premium Chocolate Store Supervisor

Ghirardelli Chocolate Company; United States; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Starting pay + tips

Holiday pay 1.5x

Free sundae or shake on shifts

Employee discount 50%

Quarterly bonus opportunity

Job summary

Ghirardelli Chocolate Company is seeking a store leader to oversee daily retail operations, ensure exceptional guest experiences, and coach Chocolateers. The role includes safety, scheduling, and payroll coordination with leadership teams.

Responsibilities emphasize managing labor, maintaining brand standards, and delivering top-tier service while collaborating with corporate partners and vendors.

Qualifications

• High school diploma or GED preferred; supervisory experience preferred.
• Clear, professional communication skills required for customer service and team leadership.
• Experience with point-of-sale systems and retail operations is expected.

Responsibilities

• Ensure store safety, risk management, and policy compliance.
• Lead daily store operations, including sales floor, cash handling, and customer service.
• Manage payroll, scheduling, and staff development in coordination with leadership.
• Monitor and optimize labor costs while maintaining service quality.
• Coordinate with corporate teams and external vendors as needed.

Skills

Clear communication

Team-building

Time management

Forecasting

POS familiarity

Education

High school diploma or GED

Supervisory experience preferred

Tools

MICROS system

Job description

Ghirardelli Chocolate Company is seeking a store leader to oversee daily retail operations, ensure exceptional guest experiences, and coach Chocolateers. The role includes safety, scheduling, and payroll coordination with leadership teams.

Responsibilities emphasize managing labor, maintaining brand standards, and delivering top-tier service while collaborating with corporate partners and vendors.