Premium Chocolate Shop Shift Supervisor

Lindt & Sprüngli USA; Birch Run (MI); On-site; USD 21,000 - 22,000; Full time

Job summary

Lindt & Sprüngli USA is seeking a Shift Supervisor for our Birch Run location to drive an outstanding in-store experience and meet sales goals. You will lead a small team, model Lindt standards, and ensure operational excellence during all shifts.

The role requires strong customer service, ability to train staff, manage stock, cash handling, and adherence to quality policies. Evening, weekend and holiday availability is essential.

Qualifications

• Retail/sales experience required.
• Ability to train and supervise staff.
• Basic math and cash handling skills.

Responsibilities

• Meet or exceed weekly and monthly sales targets.
• Develop and coach store staff to improve performance.
• Maintain inventory accuracy and store cleanliness.
• Follow quality assurance and cash handling procedures.

Skills

Proven sales background

Delegation

Basic math

Education

High School Graduate

Job description

Lindt & Sprüngli USA is seeking a Shift Supervisor for our Birch Run location to drive an outstanding in-store experience and meet sales goals. You will lead a small team, model Lindt standards, and ensure operational excellence during all shifts.

The role requires strong customer service, ability to train staff, manage stock, cash handling, and adherence to quality policies. Evening, weekend and holiday availability is essential.