Premium Cannabis Experience Specialist

Centaurus Farms; Colorado; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Medical, dental, and vision insurance

Paid time off

Job summary

Centaurus Farms is seeking a Cannabis Service Representative to welcome guests, verify age, and provide personalized guidance across our Boulder-grown premium Cannabis products.

You will help guests find products based on goals and experience, recommend a range of items, and process transactions with accuracy using our POS system. Team-focused, compliant, and knowledgeable, you’ll contribute to a premium guest experience.

Qualifications

• Must be 21 years of age or older.
• Current MED Employee Badge (or ability to obtain prior to start date).
• Strong interpersonal skills; ability to connect with diverse customers.
• Basic math skills and comfort with POS technology.
• Ability to stand for extended periods and lift up to 30 lbs.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Welcome every guest with genuine hospitality while verifying age and ensuring full compliance with company policies and state and local cannabis regulations.
• Provide personalized product education by helping guests navigate our selection based on their goals, preferences, and experience level.
• Curate thoughtful recommendations across flower, concentrates, edibles, vaporizers, topicals, and accessories to create an exceptional customer experience.
• Accurately process transactions using the point-of-sale system while handling cash and electronic payments with care and attention to detail.
• Continuously expand product knowledge through ongoing training, product education, and familiarity with new and seasonal offerings.
• Maintain a clean, organized, and visually appealing sales floor by stocking displays, merchandising products, and supporting back-of-house organization.
• Assist with receiving deliveries, inventory reconciliation, cycle counts, and other inventory management responsibilities.
• Follow all MED regulations and company compliance procedures to ensure accurate documentation and operational excellence.
• Resolve guest questions and concerns with professionalism, empathy, and sound judgment, escalating issues to leadership when appropriate.
• Contribute to a collaborative, team-first environment by communicating effectively, supporting coworkers, and helping ensure smooth daily operations.

Skills

Interpersonal skills

POS technology

Customer service

Flexibility

Job description

Centaurus Farms is seeking a Cannabis Service Representative to welcome guests, verify age, and provide personalized guidance across our Boulder-grown premium Cannabis products.

You will help guests find products based on goals and experience, recommend a range of items, and process transactions with accuracy using our POS system. Team-focused, compliant, and knowledgeable, you’ll contribute to a premium guest experience.