Premium Billing Specialist I – Onsite in KC, Career Growth

Americo Financial Life and Annuity; Missouri; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Paid time off

Health benefits

401k with company match

Tuition reimbursement

Community involvement

Downtown Kansas City parking

Job summary

Americo Financial Life and Annuity is hiring an entry-level Premium Billing Specialist I to join our growing team. This full-time, on-site role supports premium payments processing for life insurance and annuity products in Kansas City.

You will handle incoming payments, respond to phone inquiries, and perform basic account transactions following department guidelines. Strong attention to detail and good communication are essential.

Qualifications

• Basic understanding of accounting principles.
• Basic knowledge of customer service and financial services.
• Excellent written and verbal communication with internal staff and customers by phone.
• Strong attention to detail and ability to produce high quality work.
• Ability to manage multiple priorities without undue stress.
• Ability to work collaboratively and foster mutual respect.

Responsibilities

• Facilitate on-demand premium drafts for policyholders using telephony software, following guidelines.
• Apply incoming premium payments for life insurance and annuity products per policies.
• Process refunds for overpaid premiums and complete basic accounting transactions.
• Review suspense entries and restricted/suspended policies and resolve basic inquiries.
• Perform additional duties as needed by department.

Skills

Accounting basics

Customer service basics

Communication skills

Attention to detail

Multitasking

Team collaboration

Critical thinking

Education

Bachelor's degree or equivalent

Tools

Telephony software

Job description

Americo Financial Life and Annuity is hiring an entry-level Premium Billing Specialist I to join our growing team. This full-time, on-site role supports premium payments processing for life insurance and annuity products in Kansas City.

You will handle incoming payments, respond to phone inquiries, and perform basic account transactions following department guidelines. Strong attention to detail and good communication are essential.