Premium Billing Specialist II (Hybrid) Honolulu

Bishop & Company, Inc.; Hawaii; Hybrid; USD 26,000 - 37,000; Part time

Benefits offered by this job

Paid Holidays

Paid Vacation

Health Insurance

401(k) with Company Match

Job summary

Bishop & Company, Inc. is seeking a Premium Billing Representative II for a healthcare-related organization in Honolulu. This is a hybrid, temp-to-hire role offering a detailed billing focus and collaboration with multiple departments.

The position emphasizes accuracy, timely processing of transactions, and exceptional customer service. The ideal candidate will have 2+ years in billing or customer service, strong computer skills, and the ability to learn new systems quickly.

Qualifications

• High school diploma or equivalent.
• Minimum of two years' customer service and/or billing experience.
• Strong computer proficiency, including Microsoft Office.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to use a 10-key by touch.
• Experience with computerized accounting systems.
• Strong mathematical aptitude, including percentages, ratios, and proportions.
• Exceptional attention to detail, organization, and time management skills.
• Ability to quickly learn new systems and processes.

Responsibilities

• Process premium billing transactions, including payments, adjustments, and account updates.
• Research, analyze, and resolve billing discrepancies and account variances.
• Assist with monthly invoice preparation and billing issue resolution.
• Respond to customer inquiries via phone, email, and in-person interactions.
• Coordinate with internal departments to resolve account-related issues and maintain accurate records.
• Maintain detailed documentation within billing systems according to established procedures.
• Support department operations and workflow continuity through collaboration and teamwork.
• Perform additional duties and special projects as assigned.

Skills

Customer service

Billing

Accounting

Attention to detail

Time management

Communication skills

10-key by touch

Education

High school diploma or equivalent

Associate degree

Tools

Microsoft Office

Microsoft Teams

Salesforce

Sage

QNXT

Billing systems

Job description

Bishop & Company, Inc. is seeking a Premium Billing Representative II for a healthcare-related organization in Honolulu. This is a hybrid, temp-to-hire role offering a detailed billing focus and collaboration with multiple departments.

The position emphasizes accuracy, timely processing of transactions, and exceptional customer service. The ideal candidate will have 2+ years in billing or customer service, strong computer skills, and the ability to learn new systems quickly.