Premium Billing Representative II

Bishop & Company, Inc.; Hawaii; Hybrid; USD 26,000 - 36,000; Part time

Benefits offered by this job

Paid Holidays

Paid Vacation

Health Insurance

401k match

Job summary

Bishop & Company, Inc. seeks a Premium Billing Representative II in Honolulu, HI. This hybrid temp-to-hire role focuses on billing accuracy, customer service, and account reconciliation.

The candidate should have 2+ years in billing or customer service, strong MS Office skills, and attention to detail. Hybrid work may be available with management approval.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of customer service and/or billing experience.
• Proficiency with Microsoft Office applications.
• Excellent verbal, written, and interpersonal communication.
• Ability to use a 10-key by touch.
• Experience with computerized accounting systems.
• Strong mathematical aptitude and attention to detail.

Responsibilities

• Process premium billing transactions, including payments, adjustments, and account updates.
• Research, analyze, and resolve billing discrepancies and variances.
• Assist with monthly invoice preparation and billing issue resolution.
• Respond to customer inquiries via phone, email, and in-person.
• Coordinate with internal departments to resolve account issues and maintain records.
• Maintain detailed documentation in billing systems per procedures.
• Support departmental operations and teamwork for workflow continuity.
• Perform additional duties and special projects as assigned.

Skills

Billing

Customer service

Accounting

10-key by touch

Microsoft Office

Accounting systems

Communication

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Salesforce

Sage

QNXT

Job description

Job Description

Job Description Premium Billing Representative II Bishop & Company is seeking a Premium Billing Representative II for a healthcare-related organization in Honolulu, HI. This is an excellent opportunity for a detail-oriented professional with customer service, billing, or accounting experience who thrives in a collaborative office environment and enjoys problem solving, account reconciliation, and providing exceptional customer service.

Position Details

• Job Type: Temp-to-Hire
• Pay: $22.70 per hour
• Location: Honolulu, HI 96813
• Schedule: Monday-Friday, 8:00 AM-5:00 PM
• Work Environment: Hybrid opportunity available upon manager approval

Key Responsibilities

• Process premium billing transactions, including payments, adjustments, and account updates.
• Research, analyze, and resolve billing discrepancies and account variances.
• Assist with monthly invoice preparation and billing issue resolution.
• Respond to customer inquiries via phone, email, and in-person interactions.
• Coordinate with internal departments to resolve account-related issues and maintain accurate records.
• Maintain detailed documentation within billing systems according to established procedures.
• Support department operations and workflow continuity through collaboration and teamwork.
• Perform additional duties and special projects as assigned.

Qualifications

Required:

• High school diploma or equivalent.
• Minimum of two (2) years of recent customer service and/or billing experience.
• Strong computer proficiency, including Microsoft Office applications.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to use a 10-key by touch.
• Experience working with computerized accounting systems.
• Strong mathematical aptitude, including percentages, ratios, and proportions.
• Exceptional attention to detail, organization, and time management skills.
• Ability to quickly learn new systems, processes, and technologies.

Preferred:

• Associate degree.
• Knowledge of basic accounting principles.

Technical Skills

Experience with the following systems is a plus:

• Microsoft Office Suite
• Microsoft Teams
• Salesforce
• Sage
• QNXT
• Other billing and customer account management systems

Physical & Work Environment

• Office environment with moderate noise levels.
• Frequent use of computers, phones, and standard office equipment.
• Position may be eligible for a hybrid work arrangement upon approval.

Benefits

• Paid Holidays
• Paid Vacation
• Health Insurance
• 401(k) with Company Match

Location: Honolulu, HI

No relocation assistance available. In-state applicants only. Must be available to interview immediately.

Bishop & Company is an Equal Opportunity Employer.