Physician Account Representative - Physician Billing

Hawaii Pacific Health; Honolulu, Northern (HI, KY); Hybrid; USD 36,000 - 37,000; Full time

Job summary

Hawai'i Pacific Health, located at First Insurance Center, is seeking a diligent Medical Billing Clerk for its Physician Billing team. This full-time, day-shift role focuses on physician billing, follow-up, and credit balances with accurate claim submission.

The position requires attention to detail, knowledge of CPT and ICD codes, and strong customer service to support patients and third-party payers in a collaborative healthcare environment.

Qualifications

• High school diploma; six months of medical billing or collections experience.
• Knowledge of CPT and ICD codes.

Responsibilities

• Perform physician billing, follow-up and credit balance functions.
• Prepare and submit physician claims accurately and timely.
• Follow up on accounts receivable and correct charges.
• Process refunds to patients and third party payers.

Skills

Medical billing

Collections

Health insurance

CPT codes

ICD codes

Organizational skills

Customer service

Education

High school diploma

Job description

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

Our Physician Billing department works with physicians, hospital administration and patients to provide billing and collection services throughout Hawai‘i Pacific Health. Our staff takes care to enter complete, timely and accurate physician billing data into the Accounts Receivable System and process accurate refunds to patients and third party payers. We value these relationships and promote collaboration between clients, providers and administrators to ensure that services are properly provided and paid for.

If you are organized, meticulous and have a gift for accounts management, you could be the ideal candidate for this position. In this role you will perform physician billing, follow-up and credit balance functions. You will be responsible for the accurate and timely preparation and submission of physician claims; follow-up on accounts receivable; making necessary corrections to charges; and processing timely and accurate refunds to patients and third party payers. We are looking for someone motivated and self-directed with excellent organizational and customer service skills and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: First Insurance Center

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Req ID 34447

Pay Range: 26.24 - 27.62 USD per hour

Category: Administrative

Minimum Qualifications: High school or equivalent. Six (6) months of experience in medical billing or collections. Demonstrated experience/knowledge of health insurance claim filing requirements for third party payers and knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases (ICD) codes.

Preferred Qualifications: Associate’s degree in Business or Health Care Administration. Medical terminology course.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.