Premium Apparel Sales Lead — Styling & Growth

Circadian; McLean (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Commission opportunities

Health/Dental/Vision Insurance

Employee discounts

Paid time off

Paid holidays

Job summary

Johnnie-O is seeking a Retail Sales Lead in McLean, VA to deliver an exceptional customer experience, build lasting relationships, and contribute to store success. You’ll create a welcoming, on-brand environment where customers connect to the product and lifestyle.

You will welcome customers, assess needs, provide styling feedback, share new arrivals, maintain a client book, and strive to meet sales goals while supporting inventory, POS accuracy, and back-of-house tasks in a fast-paced, premium

Qualifications

• 4+ years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Able to stand for extended periods and lift up to 20 lbs.

Responsibilities

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Skills

Retail experience

Interpersonal skills

Customer service

Adaptability

Schedule flexibility

Stamina

Job description

Johnnie-O is seeking a Retail Sales Lead in McLean, VA to deliver an exceptional customer experience, build lasting relationships, and contribute to store success. You’ll create a welcoming, on-brand environment where customers connect to the product and lifestyle.

You will welcome customers, assess needs, provide styling feedback, share new arrivals, maintain a client book, and strive to meet sales goals while supporting inventory, POS accuracy, and back-of-house tasks in a fast-paced, premium