Premium Apparel Sales Specialist

Johnnie-O, Inc.; Raleigh (NC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Commission opportunities

Paid time off

Paid holidays

Insurance benefits

Employee discounts

Job summary

Johnnie-O, Inc. is seeking a Full-Time Retail Sales Advisor to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store.

This role creates a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle. You will welcome customers, provide styling guidance, share new arrivals, and maintain the floor while assisting with inventory, returns, and transactions.

Qualifications

• 4+ years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.

Responsibilities

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re-merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.

Skills

Retail experience

Customer service

Flexible schedule

Physical ability

Job description

Johnnie-O, Inc. is seeking a Full-Time Retail Sales Advisor to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store.

This role creates a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle. You will welcome customers, provide styling guidance, share new arrivals, and maintain the floor while assisting with inventory, returns, and transactions.