Retail Style Advisor - Commission, PTO & Employee Discount

Johnnie-O; McLean (VA); In loco; USD 38.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health/Dental/Vision/Life Insurance

Short-Term Disability Insurance

Employee discounts

Paid time off and holidays

Descrizione del lavoro

Johnnie-O is seeking a Retail Sales Advisor to create an engaging, on-brand store environment in McLean. You will greet customers, understand their style and needs, and offer personalized styling recommendations while promoting new arrivals and events.

You will build lasting client relationships, strive to meet sales goals, and participate in outreach, appointments, and in-store events. The role supports inventory accuracy and smooth POS operations in a busy premium fashion setting.

Competenze

• 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Mansioni

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re-merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Conoscenze

Customer service

Interpersonal skills

Sales performance

Flexible schedule

Stand for long periods

Descrizione del lavoro

Johnnie-O is seeking a Retail Sales Advisor to create an engaging, on-brand store environment in McLean. You will greet customers, understand their style and needs, and offer personalized styling recommendations while promoting new arrivals and events.

You will build lasting client relationships, strive to meet sales goals, and participate in outreach, appointments, and in-store events. The role supports inventory accuracy and smooth POS operations in a busy premium fashion setting.