Premium Apparel Client Specialist

TravisMathew Company; Chandler, Northern (AZ, KY); Hybrid; USD 23,000 - 25,000; Part time

Job summary

TravisMathew in Chandler, AZ is seeking a part-time Client Associate to deliver exceptional service on the sales floor. You’ll build relationships with clients, promote sales, and help achieve store KPIs while ensuring a welcoming atmosphere.

You’ll stay knowledgeable about the season's apparel, participate in CRM activities, assist with events, and maintain store organization. The role requires flexibility for weekends, evenings, and holidays and strong communication.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.
• Proficient in Microsoft Applications and POS systems.
• Ability to make decisions independently, or escalate when applicable.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Microsoft Applications

POS systems

Communication skills

Independent decision making

Flexible hours

Job description

TravisMathew in Chandler, AZ is seeking a part-time Client Associate to deliver exceptional service on the sales floor. You’ll build relationships with clients, promote sales, and help achieve store KPIs while ensuring a welcoming atmosphere.

You’ll stay knowledgeable about the season's apparel, participate in CRM activities, assist with events, and maintain store organization. The role requires flexibility for weekends, evenings, and holidays and strong communication.