Premier Resort Events Manager | Guest-Driven Execution

marcuscorp; Lake Geneva (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Free meals

Gym discounts

Room discounts

Restaurant and spa discounts

Free parking

Movie theatre coupons

Career growth opportunities

Flexible scheduling

Benefits after 30 days

Job summary

Grand Geneva Resort & Spa in Lake Geneva, WI, seeks an experienced Event Manager to orchestrate meetings, social events, and special functions, ensuring flawless coordination between clients, the banquet team, and hotel management.

You will develop client menus, contracts, and event details while maintaining strong client communication and ensuring every guest experience reflects our award-winning standards.

Qualifications

• At least two years catering and/or hospitality sales management experience at a property of similar size and quality.
• College degree preferred; high school diploma acceptable with education/experience.
• Proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

• Coordinate meetings, social events, and functions with guest needs.
• Ensure guest satisfaction by handling inquiries, complaints, and follow-up.
• Collaborate with Banquet Manager to set service standards and provide banquet floor coverage.
• Develop client menus, contracts, and event details while maintaining client communication.
• Organize pre-convention meetings and property tours.
• Maintain administrative files and adhere to hotel policies.
• Represent the hotel at community events.
• Maintain cleanliness, safety, and high professional standards while supporting sales and profit goals.
• Perform other duties as assigned.

Skills

Catering management

Hospitality sales

Project management

Microsoft Word

Microsoft Excel

Outlook

Interpersonal skills

Negotiation

Education

High school diploma or equivalent

College degree preferred

Tools

Delphi

Job description

Grand Geneva Resort & Spa in Lake Geneva, WI, seeks an experienced Event Manager to orchestrate meetings, social events, and special functions, ensuring flawless coordination between clients, the banquet team, and hotel management.

You will develop client menus, contracts, and event details while maintaining strong client communication and ensuring every guest experience reflects our award-winning standards.