Precision Utility Billing Analyst

Auben Realty; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Auben Realty is seeking a Utility Billing Specialist to manage the utility billing lifecycle for our single-family rental portfolio. You will review, code, and track charges, work with residents and vendors, and ensure timely invoicing and accurate record‑keeping.

You will collaborate with Property Management, Accounting, Maintenance, and Operations teams to resolve discrepancies, reconcile expenses, and identify cost‑saving opportunities. A strong eye for detail and numbers is essential.

Qualifications

• 2+ years of experience in utility billing, accounts receivable, accounting, property management, or a related field preferred.
• Strong attention to detail and excellent organizational skills.
• Comfortable working with numbers, invoices, and financial data.
• Strong analytical and problem‑solving abilities.
• Proficient in Microsoft Excel and Microsoft Office.
• Experience with property management or accounting software preferred.

Responsibilities

• Manage utility billing processes for a portfolio of single-family rental properties.
• Review and process utility bills for water, sewer, gas, electric, trash, and other applicable services.
• Verify utility bills for accuracy and investigate unusual charges, discrepancies, or usage variances.
• Ensure utility expenses are accurately coded and allocated to the appropriate property, owner, resident, or account.
• Monitor utility accounts and identify past‑due balances, billing issues, duplicate charges, and service‑related concerns.
• Coordinate with utility providers and vendors to resolve billing discrepancies and account issues.
• Track utility transfers, start/stop services, and account changes associated with property turnovers and resident move‑ins/move‑outs.
• Maintain accurate utility account information, billing records, and supporting documentation.
• Process resident utility charges in accordance with company policies, leases, and applicable regulations.
• Research resident questions regarding utility charges and provide timely, professional responses.
• Partner with Property Management, Accounting, Maintenance, and Operations teams to resolve utility‑related issues.
• Assist with monthly reconciliation of utility expenses and resident bill‑backs.
• Monitor utility expenses and identify opportunities for cost savings or improved billing accuracy.
• Prepare reports related to utility expenses, billing activity, outstanding balances, and account discrepancies.
• Maintain confidentiality and accuracy when handling financial and resident information.
• Support other accounting, administrative, or operational duties as needed.

Skills

Attention to detail

Organizational skills

Numerical proficiency

Analytical thinking

Communication skills

Excel

Education

High school diploma or equivalent

Associate degree preferred

Tools

AppFolio

Microsoft Excel

Microsoft Office

Job description

Auben Realty is seeking a Utility Billing Specialist to manage the utility billing lifecycle for our single-family rental portfolio. You will review, code, and track charges, work with residents and vendors, and ensure timely invoicing and accurate record‑keeping.

You will collaborate with Property Management, Accounting, Maintenance, and Operations teams to resolve discrepancies, reconcile expenses, and identify cost‑saving opportunities. A strong eye for detail and numbers is essential.