Precision Payments Specialist — Finance (Charlotte)

DUAL North America, Inc.; Charlotte (NC); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Flexible Paid Time Off

Life and Disability insurance

Job summary

Howden, located onsite in Charlotte, NC, is seeking a Cash Payment Approver to support the U.S. Retail finance team. The role emphasizes accurate payment processing, record-keeping, and timely issue resolution.

The position requires strong attention to detail, process discipline, and the ability to work in a fast-paced environment. Collaboration with internal stakeholders and ongoing system training are important parts of the role.

Qualifications

• Strong attention to detail with the ability to process data accurately.
• Ability to follow established processes and work effectively in a structured environment.
• Good problem‑solving skills, with the ability to identify issues and elevate when needed.
• Organized and able to manage multiple tasks and meet deadlines.
• Willingness to learn new systems and tools; experience with Excel, Word, and PowerPoint preferred.
• Clear written and verbal communication skills.
• Team‑oriented mindset with a collaborative approach to work.
• Positive, proactive attitude with a willingness to learn and develop.
• Ability to work in a fast‑paced environment and adapt to changing priorities.
• Basic awareness of compliance and the importance of following company policies.
• Basic understanding of accounting or insurance business processes; exposure to billing or finance operations is a plus

Responsibilities

• Process payments and enter data accurately in company systems.
• Resolve basic account and transaction queries in a timely manner.
• Maintain organized and up‑to‑date records, filing, and documentation.
• Prepare standard reports and provide updates on team activities or issues.
• Assist with assigned tasks and support team projects as needed.
• Escalate or redirect more complex queries appropriately.
• Respond to urgent requests with guidance from senior team members

Skills

Attention to detail

Process adherence

Problem solving

Organized

Clear communication

Team oriented

Willingness to learn

Adaptability

Compliance awareness

Insurance knowledge

Tools

Excel

Word

PowerPoint

Job description

Howden, located onsite in Charlotte, NC, is seeking a Cash Payment Approver to support the U.S. Retail finance team. The role emphasizes accurate payment processing, record-keeping, and timely issue resolution.

The position requires strong attention to detail, process discipline, and the ability to work in a fast-paced environment. Collaboration with internal stakeholders and ongoing system training are important parts of the role.