Pre-Services Referrals & Scheduling Specialist

Us Oncology Inc; Eugene (OR); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Life Insurance

401(k)

Job summary

Willamette Valley Cancer Institute and Research Center is seeking a Pre-Services Referral Coordinator to join the Centralized Schedulers in Eugene. You will receive, review, and coordinate incoming patient referrals to support timely scheduling, insurance authorization, and continuity of care.

Ideal candidates will have healthcare scheduling experience, strong knowledge of medical terminology, and proficiency with EHR/EMR systems.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of healthcare scheduling or referral coordination experience preferred.
• Experience with EHR/EMR systems preferred.

Responsibilities

• Receive and process incoming referrals via EMR, fax, phone, email, and online portals.
• Review referrals for completeness and required documentation.
• Verify patient demographics and insurance information; ensure referral requirements are met.
• Enter referral data into the EHR/EMR system accurately and efficiently.
• Coordinate patient scheduling per urgency, provider specialty, and guidelines.
• Communicate with referring providers to obtain missing documents.
• Monitor referral work queues to meet service level expectations.
• Track referral status from receipt to appointment completion.
• Contact patients with scheduling information and updates.
• Maintain HIPAA-compliant records and confidentiality.
• Generate referral reports and tracking metrics.
• Support patient access and referral turnaround goals.

Skills

Healthcare scheduling

EHR/EMR systems

Microsoft Office

HIPAA compliance

Communication skills

Data entry accuracy

Education

High School diploma or equivalent

Tools

EHR/EMR systems

Microsoft Office

Job description

Willamette Valley Cancer Institute and Research Center is seeking a Pre-Services Referral Coordinator to join the Centralized Schedulers in Eugene. You will receive, review, and coordinate incoming patient referrals to support timely scheduling, insurance authorization, and continuity of care.

Ideal candidates will have healthcare scheduling experience, strong knowledge of medical terminology, and proficiency with EHR/EMR systems.