Onsite Patient Services Coordinator - Scheduling & Care Coordination

Us Oncology Inc; Eugene (OR); Vor Ort; USD 26.000 - 47.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision

Life Insurance

401(k)

Zusammenfassung

Willamette Valley Cancer Institute is seeking a Patient Services Coordinator to register and schedule patient appointments, answer and screen calls, and relay messages to clinical staff. This onsite role supports the scheduling team and adheres to compliance programs.

The position emphasizes accurate scheduling, clinical coordination, and patient communication to ensure timely care within a reputable cancer institute environment in Eugene, Oregon.

Qualifikationen

• High school diploma or equivalent is required.
• Scheduling experience in a specialty office is preferred.
• Proficiency with Microsoft Outlook, Word, and Excel required.
• Must complete required e-learning courses within 90 days of occupying position.
• Demonstrates adaptability and flexibility to shifting priorities.
• Shows work commitment and a focus on quality.

Aufgaben

• This onsite scheduler coordinates follow-up visits, answers phones, and routes messages to clinicians.
• Manages schedules for multiple providers, including labs, visits, and chemotherapy.
• Answers routine questions and provides timely, accurate messages to staff and patients.
• Schedules returning appointments with details on time and location, and provides instructions.
• Records cancellations and reschedules appointments, notifying staff as needed.
• Maintains confidentiality per HIPAA and related laws.
• Performs other duties as assigned, including typing memos.

Kenntnisse

Adaptability

Work commitment

Quality commitment

Ausbildung

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Jobbeschreibung

Willamette Valley Cancer Institute is seeking a Patient Services Coordinator to register and schedule patient appointments, answer and screen calls, and relay messages to clinical staff. This onsite role supports the scheduling team and adheres to compliance programs.

The position emphasizes accurate scheduling, clinical coordination, and patient communication to ensure timely care within a reputable cancer institute environment in Eugene, Oregon.