Onsite Patient Services Scheduler — Cancer Care Team

Us Oncology Inc; Eugene (OR); Vor Ort; USD 26.000 - 47.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision

Life Insurance

401(k)

Zusammenfassung

Willamette Valley Cancer Institute seeks a patient services coordinator to register and schedule appointments, answer calls, and relay messages between patients and clinical staff. This onsite role in Eugene, OR requires proficiency with computer systems and scheduling experience.

The position emphasizes confidentiality, teamwork with care providers, and support for office operations. Benefits include M/D/V, Life Insurance, and 401(k).

Qualifikationen

• High school diploma or equivalent required.
• Some scheduling experience in a specialty office preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel required.
• Must successfully complete required e-learning courses within 90 days of occupying position.
• Demonstrates Adaptability: Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
• Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
• Commits to Quality: Emphasizes the need to deliver quality products and/or services.

Aufgaben

• Onsite scheduler at one of our clinics coordinating follow-up visits and answering phones.
• Manage schedules for multiple providers, including labs, office visits, and chemotherapy; coordinate with care teams.
• Answer, screen, and route routine questions; take messages and relay to staff.
• Schedule returning appointments with details (time, location, directions, sheets).
• Record cancellations, reschedule, and notify staff; document in patient chart.
• Maintain confidentiality per HIPAA and relevant laws.
• Perform other duties as requested.

Kenntnisse

Scheduling experience

Adaptability

Work commitment

Commitment to quality

Ausbildung

High school diploma or equivalent

Tools

Outlook

Word

Excel

Microsoft Office

Jobbeschreibung

Willamette Valley Cancer Institute seeks a patient services coordinator to register and schedule appointments, answer calls, and relay messages between patients and clinical staff. This onsite role in Eugene, OR requires proficiency with computer systems and scheduling experience.

The position emphasizes confidentiality, teamwork with care providers, and support for office operations. Benefits include M/D/V, Life Insurance, and 401(k).