Pre-Sales Solutions Architect - AI & Supply Chain

Cleo (US); Chicago (IL); Híbrido; USD 75.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Great Healthcare

Dental

Vision

Flexible PTO

Hybrid work environment

FSA and HSA options

Employee Assistance Program

Culture of support

Salary growth potential

Descripción de la vacante

Cleo Communications US, LLC is seeking a Solutions Architect to own the technical side of the sales cycle for standard use cases, from discovery through close. You will run discovery sessions with prospects, scope solutions, deliver demos or POC, and hand off to Customer Success and Professional Services.

You will explain AI-powered capabilities to business and IT leaders, tailor integration patterns to ERP or trading partner requirements, demonstrate value on-site and remotely, and collaborate

Formación

• Bachelor’s degree in Computer Science, Computer Information Systems, or a related field, or equivalent relevant experience.
• 2+ years in a pre-sales, solutions engineering, implementation, technical support, or other customer-facing technical role within a B2B SaaS, iPaaS, EDI, or supply chain software environment.
• Working knowledge of EDI (X12 or EDIFACT) and common B2B protocols such as AS2 and SFTP.
• Understanding of core supply chain processes including Order-to-Cash and Procure-to-Pay.
• Working knowledge of REST/SOAP APIs and JSON/XML data structures.
• Demonstrated ability to run discovery calls, demonstrations, and POCs independently, and manage the technical track of a sales cycle from start to close.
• Comfort using AI tools in daily work and explaining AI-powered product capabilities clearly to customers.

Responsabilidades

• Own the technical side of the sales cycle for standard use cases, from first discovery call through close, working alongside the Sales team.
• Conduct discovery sessions directly with prospective and existing customers to gather business and technology requirements, including identifying where AI-powered capabilities deliver the highest value.
• Explain the business case for Cleo to business owners, IT managers, and operations leads at small and mid-market organizations.
• Recommend and scope standard integration patterns for each prospect’s ERP or accounting system and trading partner requirements, using Cleo reference architectures and templates.
• Demonstrate the value of Cleo solutions through presentations and demonstrations on-site and remote.
• Complete the technical sections of RFI/RFPs and security questionnaires.
• Explain Cleo’s AI capabilities accurately in customer conversations.
• Apply AI tools across the sales cycle and in day-to-day work, from researching new concepts and understanding customer scenarios to sharpening discovery hypotheses and producing customer-facing assets and demonstration proof points.
• Collaborate with Product Management to provide voice-of-the-customer feedback, influencing the roadmap based on patterns observed across prospect engagements.
• Partner with Customer Success and Professional Services to ensure smooth technical handoffs post-close, with clear documentation of customer architecture and agreed use cases.

Educación

Bachelor’s degree in Computer Science or related field

Herramientas

REST/SOAP APIs

JSON/XML data structures

Descripción del empleo

Cleo Communications US, LLC is seeking a Solutions Architect to own the technical side of the sales cycle for standard use cases, from discovery through close. You will run discovery sessions with prospects, scope solutions, deliver demos or POC, and hand off to Customer Success and Professional Services.

You will explain AI-powered capabilities to business and IT leaders, tailor integration patterns to ERP or trading partner requirements, demonstrate value on-site and remotely, and collaborate