Pre-Sales IT Solutions Engineer

Industry Analysts, Inc.; Indianapolis (IN); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Gift card incentive

Custom menswear

Luxury gifts program

Training & certifications support

Job summary

Impact is seeking a Pre-Sales Engineer to partner with Solutions Architects, Sales teams, and Security Consultants to assess client environments and translate needs into scalable IT solutions. The role covers infrastructure, cloud, networking, and security, delivering proposals, diagrams, estimates, and statements of work for smooth handoffs to implementation.

You will evaluate environments, design solutions using Windows Server, Azure, Microsoft 365, and IAM, and present findings to both

Qualifications

• Five or more years of experience in IT infrastructure, networking, systems engineering, technical consulting, or a related discipline.
• Strong working knowledge of core infrastructure technologies, including Windows Server, virtualization, storage, switching, firewalls, Microsoft 365, Azure, identity and access management, and Group Policy.
• Demonstrated ability to assess complex technical environments, identify gaps and risks, and design scalable solutions aligned with client needs and industry best practices.
• Experience in a client-facing or pre-sales capacity, with the ability to establish credibility, manage expectations, and communicate technical concepts to both technical and business audiences.
• Proficiency in developing technical proposals, solution diagrams, quotes, cost estimates, and statements of work with strong attention to detail.
• Strong analytical, troubleshooting, organizational, and problem-solving skills, including the ability to manage multiple assessments and priorities within established timelines.

Responsibilities

• Participate in Business Transformation Assessments by evaluating client infrastructure, security, cloud, and operational environments and identifying risks, gaps, and improvement opportunities.
• Develop technical recommendations across technologies such as Windows Server, virtualization, storage, networking, firewalls, identity and access management, Group Policy, Microsoft 365, and Azure.
• Design managed IT solutions that use Impact-approved technologies, align with internal standards, and address each client’s technical and business requirements.
• Create accurate technical proposals, solution diagrams, quotes, cost estimates, and statements of work that clearly define scope, assumptions, dependencies, and expected outcomes.
• Present assessment findings and proposed solutions to technical and non-technical stakeholders, translating complex concepts into clear business value.
• Partner with Sales, Solutions Architects, Technology & Security Consultants, implementation teams, vendors, and other managed services practices to support cohesive solution development and execution.
• Build trusted relationships with prospective clients and vendor partners through responsive communication, sound technical guidance, and a consultative approach.
• Maintain complete assessment documentation, activity records, and time entries in Impact’s designated systems while identifying opportunities to improve pre-sales tools and processes.
• Coordinate a thorough handoff to implementation and post-sales support teams, providing the documentation and context needed for successful delivery.
• Stay current on emerging technologies, industry trends, and best practices through ongoing training, certifications, research, and internal knowledge sharing.

Skills

IT infrastructure

Networking

Windows Server

Azure

Microsoft 365

Solutions design

Education

CompTIA Network+

CompTIA Security+

Microsoft Azure

Cisco CCNA

Tools

Group Policy

Microsoft 365

Job description

Impact is seeking a Pre-Sales Engineer to partner with Solutions Architects, Sales teams, and Security Consultants to assess client environments and translate needs into scalable IT solutions. The role covers infrastructure, cloud, networking, and security, delivering proposals, diagrams, estimates, and statements of work for smooth handoffs to implementation.

You will evaluate environments, design solutions using Windows Server, Azure, Microsoft 365, and IAM, and present findings to both