Pre-Need Planning & Community Advisor

NorthStar Memorial Group; Pearland (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

NorthStar Memorial Group is seeking a Community Development Advisor at SouthPark Funeral Home, Cemetery and Crematory in Pearland, TX for Pre-Need Planning of Cemetery & Funeral Services. The role focuses on educating families, building trust within the community, and guiding them through preplanning decisions for cemetery property, merchandise, and services with professionalism and heart.

You will engage with churches and community groups, schedule seminars, set appointments, and provide

Qualifications

• A high school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Satisfactory driving record.
• Willingness to quickly learn federal, state, and local regulations related to cemetery and funeral profession.
• Strong organizational skills and attention to detail.
• Ability to manage your time independently and stay disciplined in daily prospecting.

Responsibilities

• Build meaningful relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations.
• Schedule and conduct educational preplanning seminars in alignment with NorthStar Memorial Group's established program.
• Confidently set appointments and guide families through personalized preplanning and product presentations.
• Provide professional and welcoming park tours.
• Prospect daily through seminars, company provided web leads, file reviews, outside events, and community outreach.
• Schedule 10-12 qualified pre-need appointments per week and track all activity in CRM.
• Respond to phone inquiries and follow up consistently and professionally.
• Maintain accurate, timely contract paperwork and required documentation.
• Track your performance metrics and continuously refine your approach.
• Stay current on veteran benefits, Social Security benefits, and other end-of-life planning considerations.
• Deliver world-class service with a positive attitude and a 'whatever it takes' mindset.
• Participate in ongoing training with sales and regional leadership.

Skills

Relationship building

Prospecting

Time management

Communication

Education

High School Diploma or equivalent

Tools

CRM system

Regulatory knowledge (cemetery/funeral)

Job description

NorthStar Memorial Group is seeking a Community Development Advisor at SouthPark Funeral Home, Cemetery and Crematory in Pearland, TX for Pre-Need Planning of Cemetery & Funeral Services. The role focuses on educating families, building trust within the community, and guiding them through preplanning decisions for cemetery property, merchandise, and services with professionalism and heart.

You will engage with churches and community groups, schedule seminars, set appointments, and provide