Pre-Need Planning Advisor & Community Builder

NorthStar Memorial Group; Waipahu (HI); In loco; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

NorthStar Memorial Group is seeking a Community Development Advisor at Mililani Memorial Park & Mortuary in Waipahu, Hawaii for Pre-Need Planning of Cemetery & Funeral Services. This role focuses on educating families, building trust, and guiding preplanning decisions with professionalism and heart.

The candidate will build relationships with local organizations, conduct educational seminars, schedule 10–12 pre-need appointments weekly, and stay current on veteran and Social Security benefits

Competenze

• A high school diploma or equivalent.
• A valid driver's license and reliable transportation.
• A satisfactory driving record.
• Knowledge of federal, state, and local cemetery/funeral regulations (willing to learn).
• Strong organizational skills and attention to detail.
• Ability to manage time independently and prospect daily.

Mansioni

• Build meaningful relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations.
• Schedule and conduct educational preplanning seminars in alignment with NorthStar Memorial Group's established program.
• Confidently set appointments and guide families through personalized preplanning and product presentations.
• Provide professional and welcoming park tours.
• Prospect daily through seminars, company provided web leads, file reviews, outside events, and community outreach.
• Schedule 10-12 qualified pre-need appointments per week and track all activity in CRM.
• Respond to phone inquiries and follow up consistently and professionally.
• Maintain accurate, timely contract paperwork and required documentation.
• Track your performance metrics and continuously refine your approach.
• Stay current on veteran benefits, Social Security benefits, and other end-of-life planning considerations.
• Deliver world-class service with a positive attitude and a "whatever it takes" mindset.
• Participate in ongoing training with sales and regional leadership.

Conoscenze

Relationship-building

Organizational skills

Time management

Attention to detail

Formazione

High school diploma or equivalent

Descrizione del lavoro

NorthStar Memorial Group is seeking a Community Development Advisor at Mililani Memorial Park & Mortuary in Waipahu, Hawaii for Pre-Need Planning of Cemetery & Funeral Services. This role focuses on educating families, building trust, and guiding preplanning decisions with professionalism and heart.

The candidate will build relationships with local organizations, conduct educational seminars, schedule 10–12 pre-need appointments weekly, and stay current on veteran and Social Security benefits