Community Development Advisor — Pre-Need Planning & Outreach

Northstar-Memorial-Group; Waipahu (HI); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

NorthStar Memorial Group is seeking a Community Development Advisor at Mililani Memorial Park & Mortuary in Waipahu, Hawaii for Pre-Need Planning of Cemetery & Funeral Services.

The role focuses on educating families, building trust in the community, and guiding them through personalized preplanning decisions for cemetery property, merchandise, services, and prearranged funeral or cremation plans; applicants should be relationship-driven and service-oriented.

Competenze

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Satisfactory driving record.
• Knowledge of federal, state, and local regulations related to cemetery and funeral profession.
• Strong organizational skills and attention to detail.
• Ability to manage your time independently and stay disciplined in daily prospecting.

Mansioni

• Build relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations.
• Schedule and conduct educational preplanning seminars.
• Confidently set appointments and guide families through preplanning and product presentations.
• Provide professional and welcoming park tours.
• Prospect daily through seminars, web leads, file reviews, outside events, and community outreach.
• Schedule 10–12 qualified pre-need appointments per week and track activity in CRM.
• Respond to phone inquiries and follow up professionally.
• Maintain accurate, timely contract paperwork and required documentation.
• Track performance metrics and refine approach.
• Stay current on veteran benefits and end-of-life planning considerations.
• Deliver world-class service with a positive attitude and “whatever it takes” mindset.
• Participate in ongoing training with sales and regional leadership.

Conoscenze

Relationship-building

Prospecting

Time management

Organizational skills

Formazione

High school diploma or equivalent

Strumenti

CRM

Descrizione del lavoro

NorthStar Memorial Group is seeking a Community Development Advisor at Mililani Memorial Park & Mortuary in Waipahu, Hawaii for Pre-Need Planning of Cemetery & Funeral Services.

The role focuses on educating families, building trust in the community, and guiding them through personalized preplanning decisions for cemetery property, merchandise, services, and prearranged funeral or cremation plans; applicants should be relationship-driven and service-oriented.