Pre-Need Licensed Funeral Director

Northstar-Memorial-Group; North Olmsted (OH); On-site; USD 45,000 - 95,000; Full time

Job summary

NorthStar Memorial Group in Ohio seeks a licensed Pre-Need Funeral Director for Sunset Memorial Park in North Olmsted. This role focuses on pre-need sales, cemetery products, and prearranged funerals, with strong emphasis on community relations and client service.

You will conduct presentations, tours, and paperwork with accuracy, manage CRM activity, and collaborate with local teams to guide families through planning options. Valid OH funeral director license required; relocation available.

Qualifications

• Valid driver’s license and reliable transportation.
• Current Funeral Director License issued in Ohio or another state.
• Relocation available.
• Knowledge of cemetery and funeral industry regulations.

Responsibilities

• Actively builds relationships in the community to educate and guide families in their pre-planning decisions.
• Excels in setting appointments, giving a pre-planning guide presentation, and product presentation.
• Provides professional park tours of each location within their area.
• Completes paperwork timely, neatly, and accurately, including all contract requirements.
• Actively tracks all sales activity and ratios to measure areas of strength and improvement.
• Uses CRM to track all contacts and ensure professional follow-up.
• Contacts new and existing customers to discuss how specific products or services can meet their needs.
• Provides world-class customer service, a positive attitude, and a willingness to do “Whatever it takes”

Skills

Relationship building

Sales/customer service

CRM usage

Presentation skills

Customer focus

Education

Funeral Director License (OH)

Job description

Current job opportunities are posted here as they become available.

NorthStar Memorial Group is seeking a dynamic, licensed Pre-Need Funeral Director at Sunset Memorial Park in N. Olmsted, OH. Our sales teams redefine the way families honor their loved ones, through trusted advisory. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales teams are go-getters; we lead the industry with personalized options for families to honor their loved ones.

The Lincensed Pre-Need Funeral Director is responsible for generating pre-need sales for locations in assigned market areas including cemetery property, cemetery merchandise, cemetery services, and prearranged funerals.

Responsibilities

• Actively builds relationships in the community to educate and guide families in their pre-planning decisions
• Excels in his/her ability to set an appointment, give a pre-planning guide presentation, and product presentation
• Provides professional park tours of each location within their area
• Completes paperwork timely, neatly, and accurately, including all specific requirements for contract processing
• Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement
• Uses CRM to track all contacts and ensure professional follow-up
• Contacts new and existing customers to discuss how specific products or services can meet their needs
• Provides world-class customer service, a positive attitude, and a willingness to do “Whatever it takes”

Qualifications

• Valid driver’s license and a satisfactory driving record
• Must have reliable transportation
• Current Funeral Director License issued in Ohio/ or Any other State
• Relocation (available)
• Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry.

Salary Range

$45,000-$95,000

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.