Pre-Need Funeral Sales Specialist

Service Corporation International; Westlake (OH); Hybrid; USD 50,000 - 100,000; Full time

Job summary

Dicco-Berry Funeral Home in Westlake, OH is seeking a Sales Professional to help clients with at-need cemetery arrangements and pre-need products. You will generate leads, build lasting relationships with families, and coordinate with funeral home staff to ensure high-quality service.

The role requires strong customer service, ability to present options clearly, and occasional evenings/weekends. A valid driver's license and insurance license if required by state are needed.

Qualifications

• Must be able to pass internal presentation certification within thirty days of hire.
• Ability to work evenings and/or weekends.
• Ability to drive frequently.
• Insurance license if required by state/province.
• Flexible hours with potential for long days.

Responsibilities

• Prospect for leads and generate referrals, 1-2 hours daily.
• Build relationships with families and respond to inquiries with empathy.
• Provide personalized service to families and present pre-need options.
• Collaborate with funeral home staff to ensure seamless service and sales.

Skills

Customer service

Sales experience

Presentation skills

Empathy and respect

Education

High school diploma

1-2 years college

Tools

Computer skills

Job description

Dicco-Berry Funeral Home in Westlake, OH is seeking a Sales Professional to help clients with at-need cemetery arrangements and pre-need products. You will generate leads, build lasting relationships with families, and coordinate with funeral home staff to ensure high-quality service.

The role requires strong customer service, ability to present options clearly, and occasional evenings/weekends. A valid driver's license and insurance license if required by state are needed.