Pre-Need Cemetery Sales Specialist

Service Corporation International; Ann Arbor (MI); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International’s Ann Arbor location seeks a Sales Professional to serve families by facilitating at-need cemetery arrangements and selling pre-need plans. You will provide exemplary personalized service and act as the primary contact for families, driving revenue and ensuring satisfaction.

The role requires driving and flexible hours, with compensation between $50,000 and $100,000 and potential for higher earnings based on performance. Location: US-MI - Ann Arbor.

Qualifications

• High school diploma or equivalent; 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales industry experience preferred.
• Current state/province driver's license with acceptable driving record; Insurance license if required by state law.
• Must be able to pass the Company’s internal presentation certification within thirty days of hire.
• Ability to work evenings and/or weekends every month.
• Ability to drive frequently; empathy and respect in interactions.
• Knowledge of computers and some software; strong customer service skills.

Responsibilities

• Lead generation with daily prospecting.
• Obtain referrals from families served; build community relationships.
• Explain and present to families; explain pre-need options.
• Maintain activity levels to ensure productivity.
• Build relationships with families and stay in touch to ensure satisfaction.
• Prepare for appointments and follow through on all customer requests.

Skills

Customer service

Sales experience

Driver's license

Evenings/weekends availability

Communication

Education

High school diploma or equivalent

1-2 years college

Job description

Service Corporation International’s Ann Arbor location seeks a Sales Professional to serve families by facilitating at-need cemetery arrangements and selling pre-need plans. You will provide exemplary personalized service and act as the primary contact for families, driving revenue and ensuring satisfaction.

The role requires driving and flexible hours, with compensation between $50,000 and $100,000 and potential for higher earnings based on performance. Location: US-MI - Ann Arbor.