Pre-Litigation Case Manager | Client Intake & Coordination

DM Injury Law; Wichita (KS); Presencial; USD 36 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Vision insurance

Dental insurance

401(k) matching

Paid time off

Resumo da oferta

DM Injury Law is seeking a highly organized, client-focused Pre-Litigation Case Manager in Wichita, KS. This role supports attorneys from initial intake through pre-litigation, keeping cases organized and communications timely to deliver a positive client experience.

Strong phone and email etiquette are essential as you will regularly speak with clients, gather information, and move matters forward with attention to detail.

Qualificações

• High school diploma required.
• 1+ year of customer service, administrative, or office experience.
• Polished telephone and email communication skills.
• Basic proficiency with Microsoft Office.

Responsabilidades

• Communicate with clients daily by phone, email, and other channels
• Manage a high number of cases (200+) and help keep them moving forward
• Prepare case documents and gather supporting information
• Review and organize medical records and billing documents
• Draft basic letters and emails to clients and other parties
• Handle incoming faxes and mail and file them appropriately
• Track cases from start to finish to ensure steady progress

Conhecimentos

Communication skills

Organizational skills

Customer service

Formação académica

High school diploma

Ferramentas

Microsoft Office

Descrição da oferta de emprego

DM Injury Law is seeking a highly organized, client-focused Pre-Litigation Case Manager in Wichita, KS. This role supports attorneys from initial intake through pre-litigation, keeping cases organized and communications timely to deliver a positive client experience.

Strong phone and email etiquette are essential as you will regularly speak with clients, gather information, and move matters forward with attention to detail.