Pre-Litigation Case Manager

Claggett and Sykes Law Firm; Salt Lake City (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Year-end bonuses

PTO & holidays

Parental leave

Health insurance

401k plan

Profit sharing

Pension plan

Diversity & inclusion

Work from home

Volunteer opportunities

Wellness program

Job summary

Claggett and Sykes Law Firm in Salt Lake City is seeking a Pre-Litigation Case Manager to support personal injury claims from intake through early negotiation. You will handle correspondence, demand packages, and coordinate with adjusters, while gathering medical records and maintaining complete case files.

The role emphasizes organized, detail-oriented candidates who communicate effectively with clients and the legal team. Join a fast-growing firm that values collaboration and client service.

Qualifications

• Experience supporting personal injury claims preferred.
• Excellent communication and organization.
• Ability to manage multiple cases and deadlines.
• Proactive and detail-oriented approach.

Responsibilities

• Assist in managing clients’ personal injury claims from start to finish.
• Send correspondence, prepare demand packages, and communicate with adjusters.
• Gather medical records and other case documents as needed.
• Reply to client emails, texts, and phone calls throughout the day.
• Draft letters and track medical treatment within the case system.
• Update the case management system and coordinate with attorneys and team.

Skills

Client service

Positive attitude

Resilient

Growth mindset

Strong work ethic

Honest

Team Player

Communicator

Resourceful

Attention to detail

Job description

Pre-Litigation Case Manager

Summary:

Ready to make a difference? You can help us make this country safer, one case at time. One of the fastest growing and most well-known personal injury and medical malpractice law firms in the country, named to the Inc. 5000 List two years in a row, is hiring a Pre-Litigation Case Manager. We represent ordinary and extraordinary people, who have been injured or killed or whose loved ones have been injured or killed by the wrongdoing of others. We handle large-loss, high stakes cases and the pre-litigation case manager plays a vital role in our success by handling tasks such as communicating with adjusters, tracking medical treatment, updating clients, and making sure our cases are organized at all times. If you are organized and want to be part of a winning team, this is the job for you.

Our clients come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our law firm stronger. Excellence is expected and required.

Benefits

• Generous year-end bonuses
• 15 days PTO, 12 paid holidays, and paid bereavement leave
• 6 Weeks paid parental leave
• 50% of health insurance premiums paid by firm
• 401k plan with free 4% match
• 401k Profit sharing
• Cash balance plan (Pension plan) - in addition to the 401k, 401k match, and 401k profit sharing
• Diverse and inclusive work atmosphere
• Work from home once a week (if you want)
• Volunteer opportunities in the community
• Wellness and personal and professional development opportunities

Preferred Traits and Skills:

• Passionate about helping people, especially our clients
• Positive attitude
• Resilient
• Growth mindset - willing to learn
• Strong work ethic
• Honest
• Team Player
• Communicator
• Resourceful
• Attention to detail

A Day in the Life:

You will be working closely with the attorney assisting in the management of your clients’ personal injury claims from beginning to end. You will send correspondence, prepare demand packages, and send other communication to adjusters at the direction of the attorney. You will make sure we have a complete case file by gathering all medical records and other documents needed to assist the attorneys in negotiating the case. You will return client emails, text messages and phone calls throughout the day.

Job Duties Include:

• Working in a fast-paced and collaborative environment
• Drafting letters
• Tracking all medical treatment
• Scheduling appointments and phone calls
• Updating the case management system
• Communicating with clients, attorneys and the rest of the team
• Teamwork