Pre-Arrival Concierge: Create Memorable Vacations

Marriott Resorts Hospitality Corporation; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K opportunities

Travel discounts

Tuition reimbursement

Career growth

On-site parking

F&B discounts

Shoes for Crews credit

Job summary

Marriott Vacations Worldwide seeks a Pre-Arrival Specialist to assist Owners and guests with experiences and events, helping create memorable vacation memories in a supportive, friendly environment.

The role involves coordinating with multiple departments, replying to vacation planning inquiries, and ensuring outstanding guest service in line with company standards. On-the-job training and growth opportunities are provided.

Qualifications

• Available to work various shifts, holidays, and weekends.

Responsibilities

• Creates and maintains pre-arrival templates and owner communications.
• Coordinates with other departments for routine maintenance.
• Responds to vacation planning emails/calls within time frames.
• Communicates villa location and special requests to guests and departments.
• Welcomes guests and upholds company standards.

Job description

Marriott Vacations Worldwide seeks a Pre-Arrival Specialist to assist Owners and guests with experiences and events, helping create memorable vacation memories in a supportive, friendly environment.

The role involves coordinating with multiple departments, replying to vacation planning inquiries, and ensuring outstanding guest service in line with company standards. On-the-job training and growth opportunities are provided.