Pre Arrival Associate - Scheduling MRI *Days

University of Michigan Health-West; Wyoming (MI); On-site; USD 19,000 - 30,000; Part time

Job summary

A regional healthcare provider in Wyoming, Michigan is seeking a Pre-Arrival Associate to manage scheduling for outpatient procedures. This role involves obtaining patient information and scheduling within Epic. Candidates should have a High School diploma along with 1-2 years of college education preferred, and experience in medical registration. Knowledge of medical terminology and certifications such as CHAA are advantageous. The position requires flexibility and strong organizational skills.

Qualifications

• High School diploma, GED, or equivalent required.
• 1-2 years of college education preferred.
• CHAA certification preferred.
• 2-3 years of prior hospital or medical registration experience required.
• Knowledge of CPT-4 and ICD-9/10 recommended.
• Knowledge of CPT-4 and ICD-9/10 recommended.
• Epic certification a plus.

Responsibilities

• Obtain complete and accurate patient information.
• Perform scheduling functions in Epic.
• Schedule all appointments as per departmental schedules.
• Collect patient co-pays and deductibles.
• Complete financial screens for self-pay accounts.
• Complete a financial screen for self-pay accounts.
• Flex schedule to meet department demands.
• Maintain or exceed department goals.
• Complete Epic work queues daily.
• Complete accounts in AHIQA daily.
• Perform other duties as assigned.

Skills

Communication

Patient scheduling

Demographic data collection

Knowledge of medical terminology

Education

High School diploma or equivalent

1-2 years college education

Certified Healthcare Associate Certification

Tools

Epic

AHIQA system

Job description

Pre-Arrival Associate (Scheduling) - MRI * Days - 24hrs/wk

Requisition #: req11192

Shift: Days
FTE status: 0.6
On-call: No
Weekends: Yes

General Summary

Under the direct supervision of the Patient Access Manager, the scheduling associate is responsible for the scheduling of outpatient procedures by obtaining demographic, financial, and insurance information from patients and/or their representatives.

Requirements

1. High School diploma, GED, or equivalent required.
2. College Education: 1-2 years preferred.
3. Certified Healthcare Associate Certification (CHAA) preferred.
4. 2-3 years prior experience in Hospital, Medical Registration/Billing experience required or equivalent medical schooling.
5. Medical Terminology preferred.
6. Knowledge of CPT-4 and ICD-9/10 recommended.
7. Coding certification preferred.
8. Epic certification a plus.

Essential Functions and Responsibilities

1. Responsible to obtain complete and accurate patient demographic, financial and insurance information.
2. Perform scheduling functions in Epic.
3. Responsible to schedule all appointments in accordance with departmental schedules.
4. Responsible to validate all components of the written order as outlined in the written order policy.
5. Collect patient co-pays, deductibles, and any outstanding balance accounts.
6. Responsible to complete a financial screen for self-pay accounts.
7. Ability to flex schedule to meet the demands of the department.
8. Maintain or exceed current department goals.
9. Completes Epic work queues daily.
10. Completes accounts in AHIQA daily.
11. Other duties as assigned.