Practice Support Assistant (Float) – Medical Office

bronsonhg; Michigan; On-site; USD 38,000 - 45,000; Full time

Job summary

Bronson Kalamazoo is seeking a Practice Support Assistant to provide frontline administrative support across Kalamazoo, Battle Creek and surrounding areas. You will answer phones, greet patients, schedule appointments, and help with patient check-in and file preparation.

This full-time role (80 hours per pay period, Monday–Friday, 8 a.m. – 5 p.m.) requires a high school diploma or GED and 3–6 months of related experience, with preferred experience in medical insurance and office software.

Qualifications

• High school diploma or GED and 3–6 months of related experience required.
• Previous experience working with medical insurance highly preferred.
• Proficient in basic office tasks and customer service.

Responsibilities

• Answer phones, greet patients, schedule appointments, and check-in patients.
• Prepare and retrieve files; maintain patient confidentiality.
• Enter charges/payments and process deposits in MISYS/Tiger system.
• Maintain accurate patient demographic and insurance information.
• Support office operations and communicate with team members.

Skills

Phone etiquette

Scheduling

Customer service

Data entry

Medical insurance knowledge

Office software

Education

High school diploma or GED

Tools

MISYS/Tiger practice management system

Job description

Bronson Kalamazoo is seeking a Practice Support Assistant to provide frontline administrative support across Kalamazoo, Battle Creek and surrounding areas. You will answer phones, greet patients, schedule appointments, and help with patient check-in and file preparation.

This full-time role (80 hours per pay period, Monday–Friday, 8 a.m. – 5 p.m.) requires a high school diploma or GED and 3–6 months of related experience, with preferred experience in medical insurance and office software.