Practice Plan Specialist

Arkansas Children's Hospital; Little Rock (AR); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Arkansas Children's Hospital in Little Rock, AR, seeks a Provider Onboarding Coordinator to join the PSO Practice Plan Administration team. The role coordinates onboarding, contract administration, and lifecycle activities for providers, working with Workday, Epic, QGenda, and billing systems to ensure readiness and smooth integration.

Requirements include either a Bachelor’s degree plus 2 years of related experience or a HS/GED plus 6 years.

Qualifications

• Requires either Bachelor’s + 2 yrs related work exp or HS/GED + 6 yrs.
• Experience coordinating onboarding and contracts with providers is expected.
• Familiarity with Workday, Epic, QGenda and billing systems is preferred.

Responsibilities

• Coordinates provider onboarding from accepted offer through integration.
• Manages provider setup and operational readiness in key systems.
• Supports provider employment, locum tenens, and contract administration.
• Reviews provider access, billing, scheduling, and system configuration requests.

Skills

Provider onboarding

Contract administration

Systems coordination

Education

High school diploma or GED

Bachelor's degree

Tools

Workday

Epic

QGenda

Billing systems

Job description

ARKANSAS CHILDREN’S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN’S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift:

Day Shift

Time Type:

Full time

Department:

CC807300 PSO Practice Plan Administration

Summary:

Monday - Friday days (hybrid potential) - either Little Rock or Springdale campus a possibility - Requirements: either Bachelor’s + 2 yrs related work exp or HS/GED + 6 yrs.

Additional Information:

Monday - Friday days (40 hours per week)

Hybrid potential (must reside in Arkansas)

Hire’s work home base open to either Little Rock or Springdale campus

Requirements: either Bachelor’s + 2 yrs related work exp or HS/GED + 6 yrs. (related experience includes, but is not limited to, provider practice experience, practice administration experience, provider contract experience, forgivable loans contracts experience, RVU experience)

Coordinates provider onboarding and contracting activities while serving as a liaison among providers and operational stakeholders to ensure efficient provider lifecycle management and successful provider integration into practice.

Required Education:

High school diploma or general education degree (GED)

Recommended Education:

Bachelor’s degree in a related field of study.

Required Work Experience:

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Description

1. Coordinates provider onboarding activities from accepted offer through successful integration into practice, serving as a primary point of contact for providers and internal stakeholders.

2. Coordinates provider setup and operational readiness within Workday, Epic, QGenda, billing areas, department configurations, and other required systems.

3. Supports administration of provider employment, locum tenens, and independent contractor (1099) agreements, including contract tracking, documentation, and implementation of contractual requirements.

4. Reviews and coordinates provider access, billing, scheduling, and system configuration requests to ensure providers are operationally ready.

5. Supports processing of provider payments related to locum tenens, contract administration, and supplemental compensation arrangements.

6. Maintains accurate provider onboarding, contracting, and lifecycle documentation, records, and tracking tools.

7. Coordinates provider offboarding activities, ensuring timely completion of transition processes and system access changes.

8. Assists with development of provider onboarding, contracting, and lifecycle reports and identifies opportunities to improve operational processes.

9. Escalates complex onboarding, contracting, or operational issues to leadership while assisting in resolution.

10. Responds to provider and stakeholder inquiries and facilitates provider lifecycle activities in accordance with organizational policies and established procedures.

11. Performs other duties as assigned.