Practice Operations Lead – Mental Health Care

lifestance; West Windsor (NJ); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Lead Practice Coordinator to manage front office operations across assigned practice locations in Princeton Junction, NJ. You will ensure excellent patient service for in-person and telehealth visits, manage scheduling, and coordinate with clinicians and practice staff to keep daily tasks running smoothly.

The role requires strong communication, multitasking, and HIPAA-compliant handling of sensitive information, with travel between locations as needed.

Qualifications

• High School diploma or equivalent required; degree preferred.
• 2+ years in healthcare operations or 1+ year in a similar role with strong performance.
• Excellent communication, multitasking, and teamwork abilities.

Responsibilities

• Oversee front office daily activities for assigned practice locations; ensure high-quality patient service for in-person and telehealth patients.
• Coordinate scheduling and intake processes; ensure paperwork, demographics, and chart readiness.
• Handle front desk duties including greeting/check-in/out and payment processing.
• Monitor and balance practice group phone queues; align resources to meet demand.
• Support clinicians and coordinators; audit appointment schedules for accuracy.

Skills

Multitasking

Independent work

Communication skills

MS Office & EMRs

HIPAA compliance

Travel between locations

Education

High School diploma or equivalent

Associates/Bachelor's degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health is seeking a Lead Practice Coordinator to manage front office operations across assigned practice locations in Princeton Junction, NJ. You will ensure excellent patient service for in-person and telehealth visits, manage scheduling, and coordinate with clinicians and practice staff to keep daily tasks running smoothly.

The role requires strong communication, multitasking, and HIPAA-compliant handling of sensitive information, with travel between locations as needed.